Privacy Policy & Data Protection

Privacy Policy for Bridge to Restoration Psychological Services

At Bridge to Restoration Psychological Services, we are committed to protecting the privacy and confidentiality of our clients' personal information. This privacy policy outlines our practices for collecting, using, and protecting your information.

Information we collect

We may collect the following information when you use our services:

• Personal information: such as your name, contact information, date of birth, and other identifying information.
• Medical information: such as your medical history, diagnoses, and treatment plans.
• Payment information: such as your billing address, credit card information, and insurance information.
• Communication information: such as emails, text messages, and voicemails.

How we use your information

We use your information to provide you with our services and to improve our services. We may use your information to:

• Schedule appointments and communicate with you about your treatment.
• Bill you or your insurance company for services rendered.
• Provide you with information about our services and programs.
• Respond to your inquiries and requests.
• Comply with legal and regulatory requirements.

Sharing your information

We may share your information with the following parties:

• Our staff and contractors who provide services to you.
• Your insurance company or other third-party payers.
• Regulatory and legal authorities, as required by law.
• Other healthcare providers involved in your treatment, with your consent.
• Our business associates who provide services to us, such as billing and IT support.

We will not share your information with third parties for marketing purposes without your consent.

Protecting your information

We take measures to protect your information from unauthorized access, disclosure, and use. We have implemented physical, technical, and administrative safeguards to protect your information, such as secure storage, encryption, and access controls. We require our staff and contractors to comply with our privacy and security policies.

Your rights

You have the right to:

• Access your personal information that we have collected.
• Correct any inaccuracies in your information.
• Request that we delete your information, subject to legal and regulatory requirements.
• Restrict our use and disclosure of your information.
• Object to our use of your information.
• Receive a copy of this privacy policy.

Changes to this policy

We may update this privacy policy from time to time. We will notify you of any material changes to this policy by posting a notice on our website or by contacting you directly.

Contact us

If you have any questions or concerns about this privacy policy or our privacy practices, please contact us at Marketing+customer-service@bridgetorestorationpsych.ca.

Effective date

This privacy policy is effective as of January 01 2023.